Eventbrite multi-user access problems?
Eventbrite multi-user access can be a very useful feature, but there are a few gotchas...
What is Eventbrite multi-user access?
Multi-user access allows you to add additional users (sub-users) to your Eventbrite account and grant them access to your events without sharing login information.
For example, if you are a company or club running events, you will probably want more than one person to be able to administer the events. This feature allows you to share the workload.
To access this feature, go to your Eventbrite Account Settings page (whilst signed in as the "parent" account) and select "Multi-User Access" (under "Account Settings"). The primary account holder is still responsible for paying invoices, but you'll have control over the events each subuser can access, the actions they perform, and emails they receive.
Why can't I add users to my account?
Multi-user access can only be added to an account if the account has an event created in either draft or live mode.
An account with no events can not add sub-users under the multi-user feature.
Also bear in mind that you can only add new accounts as sub-users, i.e. an email address that is not already registered with Eventbrite. This is an annoying restriction and probably a clumsy way of restricting accounts from being sub-accounts of more than one parent.
Why have my events have disappeared?
When your account Is under a parent multi-user account, any events that you create are "owned" by the parent account.
Therefore, if you create events, then your account is removed from the parent account, the events still exist, but under ownership of the parent account. To administer the events, you will either need to login as the parent account or have your own account added-back to the parent account.
I hope this helps you.